Quality Assurance

Simply Better Services is committed to delivering a consistent, high level quality of work that exceeds their client’s expectations through exceptional performance by every member of the company and to consistently maintain these standards throughout the contract.

This is achieved through:

Communication

As a privately owned company our clients have the opportunity to speak directly with a senior decision maker thereby ensuring that their needs are dealt with immediately, and, equally importantly, seen through to their conclusion.

Training

Simply Better Services adopts a pro-active approach to training, acknowledging that a motivated and committed team of people is essential to providing a quality service.

Monitoring

SBS believe that it is not the client’s responsibility to monitor contracts that we are paid to provide a service for and as such we regard quality monitoring as a continuous, comprehensive and structured process that is supported by pre-defined procedures that apply to all levels of our company structure.

Improvement

Simply Better Services is committed to achieving continuous improvement across each area of our business and this is evidenced through our numerous memberships, awards and accreditations, which include:

BICS - British Institute of Cleaning Sciences No. 019298
CHAS - Contractors Health & Safety Assessment Scheme - Expiry 27/07/12
BS EN ISO 9001:2008 - Quality Certification Agency - No:6003020773
BS EN ISO 14001:2004 - Quality Certification Agency - No:3770203006
Achilles Link Up - No. 53656-20941/81853

Please contact us for additional information on our Quality Assurance processes and procedures.

Personal enough to care, Professional enough to deliver

Company History

In 1992, as a result of visiting sites in connection with Winn’s Security Services, Rob identified the need for a cleaning company that provided a high level of service. In consequence, Rob joined forces with Alan Davies to form Simply Better Services. Rob and Alan have been friends since their school days where they shared, and still share, common sporting interests.

About Us

Staff Area

Simply Better Services is committed to helping employees perform well in their present job roles, as well as encouraging and supporting any employees who demonstrate a desire and an ability to progress further within the business.

 

WINNS Security Services

Winns Security Services Limited was established in 1989 as a privately owned organisation providing a dedicated, high quality contract security service, and now currently provides professional officers, patrols, key holding and alarm response to commercial establishments, hospitals and local authorities in the south of England.