Key Administration Support

Leanne Clark

Office Manager

Qualifications:
NLP Diploma
Application Of Number Level 2
Communication Level 2

Courses:
Employment Rights and Responsibilities
First Aid at Work

Qualifications working towards:
ILM Level 3 Certificate in Effective Management
ILM Level 3 NVQ in Management

Leanne has worked for Simply Better Services since 2004. Leanne oversees the day-to-day running of Head Office in all aspects of administration and works closely with both Directors.

Leanne manages all financial aspects for the company and works with other members of the Senior Management Team to ensure everything is running smoothly and in line with company procedures and policies.

Leanne is a committed and valued member of the Senior Management Team. She can be relied upon to manage the Office Team in an efficient and professional manner. She has the ability to get the best out of people by working alongside them and is always willing to lead from the front.

 

Carole Bowen

Operations Co-ordinator and Assistant Office Manager

Qualifications:
NVQ level 2 Customer Services

Qualifications working towards:
NVQ level 3 Customer Services

Carole started working for Simply Better Services in 2004. She works closely with the General Manager, Operations Managers, Contract Managers, Area Managers, Site Managers and Mobile Supervisors.

Carole arranges work schedules for mobiles , extra staff, periodic cleaning and non-contract cleans (one offs) and keeps the Quality control ISO9001 & ISO 14001 standards up to date.

Carole's role also includes contacting clients on a monthly basis to see if they are satisfied with the level of service provided. Carole records their responses and, in conjunction with our Client Comment Cards, these responses form a major part of the Director’s Weekly Meeting Agenda.

Carole is a dedicated Operations Co-ordinator who provides a strategic role within the company. She conducts herself in a calm and efficient manner affording all employees and clients the highest level of respect and consideration. Carole is committed to resolving day to day issues efficiently to the satisfaction of all.

Personal enough to care, Professional enough to deliver

Company History

In 1992, as a result of visiting sites in connection with Winn’s Security Services, Rob identified the need for a cleaning company that provided a high level of service. In consequence, Rob joined forces with Alan Davies to form Simply Better Services. Rob and Alan have been friends since their school days where they shared, and still share, common sporting interests.

Services

Staff Area

Simply Better Services is committed to helping employees perform well in their present job roles, as well as encouraging and supporting any employees who demonstrate a desire and an ability to progress further within the business.

 

WINNS Security Services

Winns Security Services Limited was established in 1989 as a privately owned organisation providing a dedicated, high quality contract security service. Winns Security currently provides professional officers, patrols, key holding and alarm response to commercial establishments, hospitals and local authorities in the south of England.